My friend says sorry for everything …. in a good moment of conversation, she says it, and in a bad story moment, she says it, too.
I use to get confused with our conversation. I wonder where did it go wrong?
One day, I build my guts to ask her why do you say sorry always when it is truly not necessary.
Her answer was, “what’s wrong with the word I’m sorry, I am just being polite”.
I paused for a moment….
There are more options than “Just Sorry”
Apologizing when we have done something wrong is a real strength, but compulsive apologizing makes others think less of us, or it could lead to meaningless conversation.
Instead of saying “I’m sorry,” say: excuse me, after you or my bad
Instead of saying “sorry to interrupt you,” say: I have an idea…. or I’d like to expand on that…
Instead of saying “sorry to complain,” switch it to Thank you for listening…
Instead of apologizing in an email, consider saying: I appreciate you bringing this error to my attention…. or Thanks for flagging this issue for me…
If you’re running a little late, instead of saying sorry, consider: Thank you for waiting for me…
Isn’t that more pleasing than “Just Sorry”, the latter sets a softer tone and gets the conversation into an uplifting mood.
What other words do you use than “Just Sorry”?
#Civility #Communication #